Our Story

About MySea

Bringing five-star hotel water quality to every Australian home. Melbourne-based, locally supported, globally sourced.

2024

Founded in Melbourne

RCM

TÜV Rheinland Certified

5-Star

Hotel Proven Quality

EN/CN

Bilingual Support

The Problem We Set Out to Solve

Water is fundamental to life, yet many Australians are unaware of the contaminants that can be present in their tap water — from PFAS "forever chemicals" to microplastics and heavy metals.

We founded MySea to bridge the gap between cutting-edge Chinese water purification technology and the Australian families who need it most. Our mission is simple: make the purest possible drinking water accessible to every household — without complicated installation or compromise.

Our flagship product, the MySea T1, has been proven in China's most demanding environment — five-star hotel rooms where guests expect nothing less than perfection. Now, we are bringing that same quality to Australian homes.

MySea T1 in a modern kitchen

MySea Enterprise Pty Ltd

Australian Company Number (ACN) registered

Headquartered in Melbourne, Victoria
Exclusive Australian distributor for JingDong Brand
RCM Certified by TÜV Rheinland Australia (Certificate AZ 69027889)
Bilingual customer support (English & Mandarin)
2-year warranty with local repair and parts

Why Melbourne?

Melbourne is home. Our team lives, works, and raises families here. We understand the local water quality concerns, the needs of diverse communities, and the importance of having someone you can call when you need help.

Unlike overseas-only brands, we offer genuine local after-sales support. When you buy from MySea, you are buying from your neighbour — not a distant warehouse with a chatbot. That makes all the difference.

What We Stand For

Our values guide every decision — from the products we select to the way we support our customers.

Quality Without Compromise

Every unit meets five-star hotel standards. RCM certified by TÜV Rheinland, tested to AS/NZS 60335 — because your family's health isn't something to cut corners on.

Local Heart, Global Reach

Melbourne-based support team with bilingual service. We speak English and Mandarin. Real people, real help, in your timezone — not a chatbot across the ocean.

Cultural Bridge

Connecting the best of Chinese water purification innovation with Australian families. We understand both worlds and bring you the best of each.

Certified Safe for Australian Homes

Our products are tested and certified to the highest Australian electrical safety standards.

RCM

Regulatory Compliance Mark

TÜV

Rheinland Australia

AS/NZS

60335.2.15:2019

Valid

Until April 2029

Ready for Pure, Hot Water?

Join thousands of Australian families who trust MySea for clean, instant hot water.

$699 AUD incl. GST

or 4 × $174.75 with Afterpay

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$699 AUD incl. GST
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